Our approach of corporate sustainability
Our Corporate Strategy
Sustainability is not part of a separate strategy, but is instead integrated into our overall corporate strategy and is thus embedded in the four pillars of that strategy:
- We place our clients at the centre of everything we do.
- We look to offer our clients a unique bank-insurance experience.
- We focus on our group’s long-term development and aim in that way to achieve sustainable and profitable growth.
- We take our responsibility towards society and local economies very seriously.
We are convinced that our strategy – powered by our business culture and the contributions made by our people – is instrumental in earning, keeping and growing trust day by day and therefore in helping us become ‘the reference’ in our core markets.
Our Corporate Sustainability Strategy
Sustainability to us means that we are able to respond to the expectations of all involved stakeholders, not only today but also going forward. The basic condition for sustainability is financial resilience and vice-versa. Only by focussing on long-term sustained financial performance and a strict risk management, we are able to honour all our commitments without external support.
We have translated our sustainability strategy in three cornerstones:
- Limiting our negative impact on society by implementing strict policies and sustainability guidelines, by reducing our own environmental footprint and by our approach towards Socially Responsible Investments. Read more about limiting our adverse impact on society.
- Increasing our positive impact on society in those areas where we can make a difference through our everyday activities. View here for more information.
- Encouraging responsible behaviour among all our employees
In implementing our sustainability strategy we focus on the local communities and economy. We are conscious of the impact of our operations on society, and respond to societal needs and expectations in a balanced, relevant and transparent manner. In doing so, we acknowledge the special approach in each of the local economies of the core markets in which we operate.
Our people represent our ‘human capital’ and are one of the main drivers to creating sustainable value as a bank-insurer. We encourage all our employees to behave in a way that is responsive, respectful and result-driven.
In order to embed our corporate sustainability strategy into all activities, we have developed a sustainability framework: