KBC Bank Ireland Current Accounts did not move to Bank of Ireland and have now been closed, if you had a balance remaining that you would like to claim you can find more information here.
Investment funds did not transfer to Bank of Ireland, all remaining investment funds were automatically redeemed on 13th January 2023 and all accounts are now closed. If you had an investment fund and would like to get in touch with us to request a duplicate statement or query an ex-gratia payment cheque you can find more information here.
If you would like to review the past performance of your fund before it was automatically redeemed and the account closed you can find more information below.
If you have invested in KBC ExpertEase / Sivek you can find more information here:
|ExpertEase Sri Balanced Defence||Investment Dashboard|
|ExpertEase Sri Progressive Defence||Investment Dashboard|
|ExpertEase Sri Balanced Approach||Investment Dashboard|
|ExpertEase Sri Progressive Approach||Investment Dashboard|
|ExpertEase Sri Progressive Opportunity||Investment Dashboard|
|Sivek SRI Global Medium||Investment Dashboard|
|Sivek SRI Global Medium Class B||Investment Dashboard|
If you have invested in KBC Asset Management’s Off-Shore Funds you can find more information here:
|SIVEK SRI Global Medium
|SIVEK Global Medium
|Privileged Portfolio Pro 90 May
|Privileged Portfolio Pro 90 Feb
|Privileged Portfolio Pro 90 Aug
|Privileged Portfolio Pro 90 Nov
Current Accounts and Credit Cards
KBC Business Current Accounts and Business Credit Cards did not move to Bank of Ireland and have now been closed.
Refunds to Closed Accounts
What is Happening?
In line with KBC Irelands exit plans, all card transactions being processed through Mastercard have ceased since August 24th. This will includes any refunds being made to KBC cards.
What does this mean for me?
After the 24th August 2023 you will need to liaise directly with the merchant to process all refunds related to purchases made on KBC cards. The merchants can process your refund to an alternative card of your choosing.
What can I do after August 24th to ensure I receive merchant refunds?
- For physical, in-store returns, ensure you present your receipt and the card to which you want the refund processed.
- For on-line refunds, contact the merchant prior to initiating a return to supply them with the card details to which the refund should be processed.
a. Use the ‘Contact Us’ page available on virtually all merchant websites to find phone numbers, email addresses or social media links. Keep a record of all communication with the merchant. You may need this information in the future.
- Other tips for contacting a Merchant
a. Phone numbers or contact information can be found on some receipts.
- Always note the date and time you contacted the merchant by phone and the name of the person you spoke to. You may need this information in the future
b. Look for “Customer Service”, “Submit a Request”, or “Chat Now” buttons on the merchant websites.
- Take screen shots of messages you send. You may need this information in the future
c. If you are sending an email to a merchant, cc yourself so that sent emails are easier to find.
What can I do if the merchant has advised they can only process refunds to the card that the purchase was made on?
Merchants must allow a refund to another account when they are unable to process to the card on which the purchase was made.
KBC Bank Ireland Regulatory Status
KBC Bank Ireland DAC is regulated by the Central Bank of Ireland Registered in the Republic of Ireland. Number 40537 Registered Office: Sandwith Street, Dublin 2, Ireland
KBC Bank NV Dublin Branch Regulatory Status
KBC Bank NV Dublin Branch with registered office at Sandwith Street, Dublin 2 with registration number 904213. KBC Bank NV Dublin Branch is licenced by the National Bank of Belgium in Belgium and is regulated by the Central Bank of Ireland for conduct of business rules.