Dormant Accounts – Savings

An account is considered dormant if there have been no customer transactions for 15 years or more. The information below is for customers who:

  • previously held a Deposit Account with KBC Bank Ireland which has become Dormant; or
  • who have received a letter advising that it will become Dormant in 2023

Who do I contact if I have a Dormant Account that was previously held with KBC Bank Ireland DAC?

The legal ownership of all KBC Bank Ireland Deposit Accounts, including those classified as Dormant, were transferred to Bank of Ireland (“BOI”) on 3rd February 2023.
You can contact Bank of Ireland at the email address below should you have queries in relation to a Dormant Account that was previously held with KBC:
Bank of Ireland can claim repayment of funds on your behalf under the terms of the Dormant Account Act 2001 and Dormant Accounts (Amendment) Act 2005 upon confirmation and verification of applicable account details.

Where can I get additional information on Dormant Accounts?

The Banking & Payments Federation Ireland (BPFI) have a number of useful guides and additional information on Dormant Accounts. This can be accessed here: Dormant Accounts - Banking & Payments Federation Ireland (

KBC Bank Ireland Regulatory Status
KBC Bank Ireland DAC is regulated by the Central Bank of Ireland Registered in the Republic of Ireland. Number 40537 Registered Office: Sandwith Street, Dublin 2, Ireland

KBC Bank NV Dublin Branch Regulatory Status
KBC Bank NV Dublin Branch with registered office at Sandwith Street, Dublin 2 with registration number 904213. KBC Bank NV Dublin Branch is licenced by the National Bank of Belgium in Belgium and is regulated by the Central Bank of Ireland for conduct of business rules.