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KBC cookie statement

KBC uses cookies to simplify and improve your browsing experience, and to better tailor its websites’ content, and desktop and mobile applications to your requirements and preferences. If desired, you can block the installation of cookies, but this may prevent the optimum operation of certain website and application components. By clicking ‘Accept’ in the banner, you give your express permission to use cookies in accordance with this cookie statement. You can withdraw your permission at any time by changing your cookie settings. This statement contains more information on KBC’s use of cookies, and on how to change your cookie settings.

1. What are cookies?

Cookies are small data or text files installed by your computer or mobile device each time you visit a website or use a desktop or mobile application. Cookies are used to recognise the user for various purposes (see item 3), e.g. to improve and simplify your visit to our websites by saving your preferred language.

2. What types of cookies are there?

Below is some general information about types of cookies. Item 4 contains more detailed information about the types of cookies used by kbc.be.

A. Temporary cookies

Temporary cookies, or session cookies, are only stored temporarily during a browsing session and are removed as soon as you close your browser.

B. Persistent cookies

Persistent cookies remain on your computer or mobile device after you close the browser or application, and are used to recognise you when you return to our website. Persistent cookies remain on your computer or mobile device until they expire, a new cookie is installed, or until you remove them.

C. First party-cookies

First-party cookies are managed by KBC and come from the KBC website you are viewing or application you are using.

D. Third-party cookies

Third-party cookies are managed and installed by a third party during your visit to a KBC website or use of a KBC application. Third-party cookies are used to forward certain information about your visit to our website to a third party. Third-party cookies can also be used for marketing purposes in order to customise the advertisements you see; these are known as advertising cookies.

E. Strictly necessary cookies

Strictly necessary cookies, or essential cookies, are required for the proper use of our website and applications. We use these cookies to verify your identity each time you log in before we grant you access to your personal account. Blocking these cookies will prevent the optimum operation of certain websites or website components.

F. Performance cookies

Performance cookies are used to collect information on how visitors use our websites and applications (which pages they viewed, the average duration of their visit, etc.) in order to improve the overall operation of the websites and applications. 

G. Functionality cookies

Functionality cookies facilitate your visit to our website and improve your browsing experience. Among other things, these cookies allow a website or application to remember certain settings, such as your preferred language, layout or colour scheme. We use functionality cookies to improve your website experience.

H. Advertising and personalisation cookies

Advertising and personalisation cookies are used to collect information on the browsing behaviour of visitors to our websites in order to customise our advertisements and website content to their personal interests.

I. Tracking cookies

Tracking cookies are used to track visitors’ Internet browsing behaviour and collect data and information on their browsing behaviour from the various websites they visited.

3. How do I change my cookie settings?

You can block the installation of cookies in your browser settings. Instructions on how to block cookies in the most common browsers used are available at http://www.aboutcookies.org/.

More information is available on the following websites:

Cookies in Internet Explorer
Cookies in Mozilla Firefox
Cookies in Chrome
Cookies in Safari

Previously installed cookies can be removed from your computer or mobile device at any time.

4. Wich cookies does kbc.com use?