Financial literacy

Financial literacy has three dimensions for KBC:

  • Financial advice: helping clients make the right choices through good and transparent advice, and clear communication.
  • Financial behaviour: using analysis to understand and respond to client behaviour more effectively.
  • Financial education: raising citizens’ understanding of financial concepts and products. And that also means young people, since tomorrow’s financial consumers should be able to make carefully thought-out choices.

Please find below some concrete examples:

  • Launching financial education initiatives in all countries, including seminars, various master’s programmes, a range of digital learning packs and internships.
  • ČSOB staff have been providing lessons on financial themes at various schools in the Czech Republic since 2016.
  • Organising projects to simplify and improve our client communication.
  • Running the ‘Get-a-teacher’ initiative at KBC Belgium to give schools the opportunity to extend financial knowledge by ‘ordering’ a teacher from KBC.
Last update: 29-03-2019
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